Changes & Looks2 min readUpdated 30 May 2026All platforms

Crowd changes and looks

Crowd characters do not always need the full change-by-change breakdown that principals do. A feature flag controls how much of that detail you track on them, so you can keep crowd light or give them the same per-change structure as your leads.

An owner or admin sets this in Project Settings, under Features. The switches are per department: Crowd Changes (costume) and Crowd Looks (makeup), so costume and Hair & Make up can run crowd differently on the same project. See Project settings and feature flags.

When the flag is on

Crowd characters get a Changes tab (Looks in Hair & Make up), exactly like principals. You create changes on them, give each one an ID and name, and link it to scenes. Use this when a crowd character moves through distinct outfits you need to track separately.

When the flag is off

The per-change UI is hidden on crowd characters. You still add wear notes against their scenes, and Haystack attaches those notes to a single generic change it creates and maintains for you behind the scenes. Nothing is lost: turn the flag back on later and that generic change, with all its scenes and wear notes, surfaces under the Changes tab.

Switching the flag off does not delete crowd changes you already made. It hides the per-change UI and routes new wear notes through the generic change. Turn it back on and your detail is all still there.

For the difference between crowd and principal characters, see Principals and crowd.

Crowd changes and looks · Help Centre